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Submitting a Support Ticket
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Last modified on 3/25/2020 3:24 PM by User.

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Submitting a Support Ticket

Creating  a support ticket is the best way to have your technical questions answered. Not only does it expose your inquiries to our entire technical team, it also provides a means of tracking the ticket progress.

Please note that Feenics only provides support directly to its Authorized Re-sellers.

Best Practices

  • Always start by emailing Support@Feenics.com for your ticket ID
  • Be sure to include as much detail regarding the issue as you can
  • Provide a direct phone number we can reach you at
  • In the unlikely event you have not heard back from us within the hour, we suggest you call in and provide your open ticket number. 1-855-333-6427